innoedge

manage and control AUDIO VISUAL SYSTEMS AND IOT NETWORKS AT SCALE

innoedge

onboarding & subscription

SOFTWARE (SaaS)

infrastructure agnostic

We’ve managed large-scale, digital workplace services, with infrastructure estimated above 40 million AUD and thousands of meeting spaces; we’ve been in your shoes. We know what it takes to engage, design, create, deliver, operate and upkeep enterprise services; in a rapidly evolving industry with continuously emerging technologies and discontinued ones.
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...holding the front line isn't easy

Holding the service front line and keeping everything running isn’t easy. Plugging holes in your ship might keep your service floating but to reach organisational goals and beyond, you need to prepare for battle. Solutions must meet the business needs of today and tomorrow.

When Paul (our founder) designed a leading standard service catalogue and applied it to 10x buildings across the nation, the business was satisfied. A year later, the standard had become obsolete because some technologies were discontinued, and new technologies had emerged. This was a huge frustration for everyone.

Paul solved it with the development of Innoedge. Innoedge was first deployed in a big bank, where it was reused and scaled for over 5 years (untouched); thanks to its ability to support change. With its rise in popularity, plenty more features and benefits have since been added. Here's a run-down of the favourites:
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innoedge to the rescue

Infrastructure Agnostic - No more expensive re-programming when technology changes. Just point to the new driver. (No specialist knowledge required.)
Supports standardisation and fosters agility with rapid deployment of large quantities of spaces.
Forget stand-alone room controllers, Innoedge lives on the edge. There's no latency while reaping the rewards of cloud connectivity.
Ready to deliver. Forget flaky un-tested software, Innoedge is tried and tested in thousands of systems.
Intuitive and available on mobile - control a space from the palm of your hand.

Achieve in-room high availability. An industry first for AV.
Collects data from all your building tech, and streams it to your big data lake, enabling data-driven insights and actions.
Gain greater control over user experiences with workflow automation, branded user interfaces, and simple user interactions.
With an abundance of rich integrations, touch panels seamlessly control everything you need them to.
Being evergreen, you'll never have to fear discontinued tech, or another firmware release. Because continuous updates are now part of your service lifecycle.
Code your own additional system functions, as an extension to Innoedge. There are no limitations; the power is in your hands.

high availability

The Innoedge framework is designed from the ground up to be highly available, allowing for it to be distributed across multiple data centres, availability zones and regions. Even though applicable to the entire building, in the AV industry this is unprecedented.

Traditionally, availability is limited to how robust the in-room controller hardware is; which is unmeasurable, unmonitored, and results in frequent prolonged outages with no clear accountability. Not hard to see why Innoedge is being welcomed with open arms.

INFRASTRUCTURE AGNOSTIC

Our Innoedge framework allows for hardware upgrades to be made without impacting your system integrity. When hardware is replaced, often the new device communicates using a different “protocol”. This requires in-depth reprogramming, putting the entire system at risk.

Innoedge merely needs to be reconfigured to use a new driver from its large and ever-growing pool of device driver libraries in the cloud. No specialist programming skills required. No funding required either, it's part of your subscription. This drastically reduces reprogramming cost, time and risk.

HiGHLY configurable with extensibility

In addition to the standardised, client-tailored user experiences, the Innoedge framework presents a macro engine designed to add value with code. This provides our clients with the flexibility to extend and customise system behaviour by internal teams if need be.

Innoedge macro extensions use the latest .NET language. There's no limitations or boundaries. Let us develop your tailored features, do it internally, or do both.

RiCH smart building iNTEGRATiONS

Traditionally, functionality is limited to what's included in the original build. Additional integrations are expensive and require specialist skill set and programming.

The Innoedge framework provides you with plenty of rich integrations and automatic access to new ones from our cloud as they're made available. There's no extra cost, it's all included in your subscription.

By living on the edge of the network (in your virtual private cloud or on-premise), the Innoedge framework caters for a highly responsive experience, in both user interfaces and interactions.

This provides for better security, less firewall rules, less subnet traversal and increased reliability. This architecture allows Innoedge to provide experiences that are as quick as local in-room controllers, and as rich as cloud solutions, granting the best of both worlds.

The Innoedge framework collects data from all connected building technologies. The data is streamed in real time to the organisation's data lake for further processing.

This level of data logging is unprecedented in this industry. It dramatically increases environment observability, providing rich insights and data-driven actions.

With our rich unified communication (UC) integrations, it takes just one simple, uniform and familiar interface to control presentations, bookings and UC platforms such as Zoom, Microsoft Teams and Cisco Webex. This prevents the need for multiple touch panels on the boardroom table and the fallout that occurs every time new firmware is released. As an evergreen platform, this will never be an issue, Innoedge delivers holistically, consistently and reliably.

interactive contextual assistant

Many vendors provide UIs that are designed by engineers, resulting in complex workflows that require technically minded people to operate. Innoedge is always designed with usability in mind, and the added layer of contextual help embedded within the UI itself ensures that the user is never lost or overwhelmed by the technology.

If you are not a fan of in room printed quick reference guides, our user interfaces provide interactive assistance, which dynamically changes to suit the function the end user is after, with capability to request further pro-active chat assistance live from Level 1 support.

easy commissioning

Hardened for years, and deployed in the thousands, Innoedge is a proven solution. Have your trusted system integrators, or your internal support team, easily configure your systems and deploy Innoedge at scale. There's no programming to be done, only hardware configuration and thus no special skillset is required.

mobile control with qr

Until now, responsive user interfaces that are optimised for handhelds, have never been an option. Cloud connectivity that leverages the latest technologies, changes all of this.

Control your spaces from the palm of your hand with internet connected, responsive, mobile-friendly, web applications. End users aren’t required to install an application or be on your wireless network either. Authentication occurs via dynamic, in-room, QR code, and is integrated with in-room session-based presentation tech, such as Crestron Airmedia.